This Privacy Policy describes how LOJANO SERVICES LLC (also referred to as we, us, or our) collects, uses, discloses, and safeguards your personal information when you visit our website or use our services. This website was developed by Lojano Serve.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Personal Identification Information: Name, email address, phone number, and mailing address that you provide through our contact forms or service inquiries.
- Technical Data: IP address, browser type, operating system, device information, and browsing behavior collected through cookies and similar technologies.
- Usage Information: Pages visited, time spent on pages, referring URLs, and other analytical data about how you interact with our website.
- Communication Data: Records of your correspondence with us, including emails, chat messages, and phone call logs.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our computer systems design and related services.
- To respond to your inquiries, service requests, and support needs.
- To send you relevant information about our services, industry updates, and promotional materials (with your consent where required).
- To analyze website usage and improve user experience.
- To comply with legal obligations and protect our rights.
- To detect, prevent, and address technical issues and security threats.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights and interests do not override these interests.
- Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.
- Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or those of our clients or the public.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When your data is no longer needed, we will securely delete or anonymize it. The retention period may vary depending on the type of data and the legal requirements applicable to it.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete information.
- Right to Erasure: You can request that we delete your personal information, subject to certain exceptions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Right to Object: You can object to the processing of your personal information for direct marketing purposes or based on legitimate interests.
- Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in Section 11.
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Cookies are small text files stored on your device by your web browser. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
We may use the following types of cookies:
- Essential Cookies: Necessary for the basic functionality of our website.
- Analytics Cookies: Help us understand how visitors interact with our website.
- Functionality Cookies: Remember your preferences and settings for future visits.
9. Third-Party Links
Our website may contain links to third-party websites, plug-ins, or services that are not owned or controlled by LOJANO SERVICES LLC. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational considerations. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will acknowledge receipt of your request within five business days and respond within thirty days. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
12. Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of the United States and the State of Connecticut. By using our website or services, you acknowledge that your information may be transferred to and processed in the United States.